Refund policy
Return & Exchange Policy for New Golf Carts
Any New Golf Cart purchased from First Class Carts Inc. may be returned or exchanged within 3 days of delivery or before the Golf Cart has been driven 20 miles, whichever occurs first, for a partial refund or credit. Golf Carts being returned for refund or exchanged must be in excellent unused condition, assessed, and evaluated for any damages or signs of wear and tear by a designated First Class Carts employee.
Refunds will be issued via the original form of payment, for the purchase price of the Golf Cart, less a $995 restocking fee and any discounts or promotions applied.
Exchanges will be credited towards the new purchase in the amount of the purchase price of the Golf Cart, less a $995 restocking fee and any discounts or promotions applied.
All original shipping costs are non-refundable.
Additionally, it is the sole responsibility of the purchaser to return the golf cart to our dealership in Miami, FL during business posted business hours and to ensure it arrives in the condition it left in – For this reason we recommend only transporting golf carts with appropriate packaging and using fully insured and licensed operators of fully enclosed trailers. The purchaser will bear all costs associated with returning the Golf Cart to the dealership.
Golf Carts will be inspected and tested upon receipt by First Class Carts prior to issuance of any credits or refunds.
Golf Carts that have been converted into Low Speed Vehicles are not returnable but may instead be bought back for less than the purchase amount since they are now used vehicles, regardless of the length of ownership, having been titled in the name of the original owner with the State of Florida.
A refund for the return or exchange of a financed Golf Cart will be disbursed directly to the financing company which fulfills the obligations of the original financing contract; for exchanges, the execution of a new financing contract or agreement is required.
There are no exceptions to this policy for any reason, including but not limited to claims of damage or defect as we allow and encourage purchasing parties to come in and test drive our Golf Carts prior to delivery, regardless of their geographic location or desire to do so or lack thereof.
Used Golf Carts: Return & Exchange Policy:
Any Used Golf Cart purchased from First Class Carts Inc. is sold “As-Is” and may not be returned or exchanged for any reason.
Parts & Accessories Return Policy:
Any parts or accessories purchased from First Class Carts, Inc may be returned for credit or refund according to the category they are assigned. Please note, it is the sole responsibility of the consumer to bear all return shipping costs. Refund amounts or credits will vary based on restocking fees and will not include original outgoing shipping costs.
Order Cancellation Policy for New Golf Carts.
We charge an upfront non-refundable cancellation fee, we also refer to this cancellation fee as a deposit, for all new golf cart orders in the amount of $995. The cancellation fee is a complete purchase in and of itself, separate from any golf cart order, and paying this fee constitutes your acceptance of this posted policy and agreement to all terms and conditions contained within this website. The successful payment of the cancellation fee is immediately reflected as a credit toward your total balance due for your golf cart order; it puts your order into production and secures the desired golf cart. To reiterate, if, you are unsuccessful in paying your balance due or do not wish to complete the purchase, for any reason, which may include customer cancellation of the order, an inability to secure financing, or actual delivery timing exceeding our best estimated timeframe at the time of paying the cancellation fee, the cancellation fee is non-refundable. Checking the box on our website which states that you accept our term & conditions constitutes agreement to this Policy which covers the Cancellation Fee in detail.
There are no exceptions to this policy for any reason.